Question 1

How much does payment gateway integration cost?

Accepted Answer

Payment gateway integration costs start from KES 20,000 for basic single-gateway integration. Multiple payment methods (M-Pesa + Stripe + PayPal) cost KES 40,000-80,000. Advanced e-commerce integrations with custom features range from KES 100,000-250,000. Final cost depends on complexity, number of gateways, and custom requirements.

Question 2

Which payment gateways can you integrate?

Accepted Answer

We integrate common options such as M-Pesa, SasaPay, Paystack, Stripe, PayPal, Flutterwave, Airtel Money, and other card or mobile-money processors where the use case makes sense. We usually recommend the mix based on where your customers are, how you reconcile payments, and which providers your operations team can realistically support.

Question 3

How long does payment integration take?

Accepted Answer

Payment gateway integration timeline: Single gateway integration takes 1-2 weeks. Multiple payment methods take 2-4 weeks. Complex e-commerce integrations with custom features take 4-6 weeks. Timeline depends on your system readiness, gateway approval processes, and testing requirements.

Question 4

Can you integrate M-Pesa into my existing website or app?

Accepted Answer

Yes! We integrate M-Pesa STK Push (Lipa na M-Pesa) into websites, mobile apps, and custom software. This includes C2B (Customer to Business), B2C (Business to Customer), and B2B transactions. We handle API integration, callback URLs, transaction verification, and automated confirmation messages.

Question 5

Do you provide payment integration for mobile apps?

Accepted Answer

Absolutely! We integrate payment gateways into both Android and iOS apps. This includes M-Pesa, card payments (Stripe, Paystack), PayPal, and other payment methods. We ensure smooth payment flows, secure transaction handling, and compliance with app store guidelines.

Question 6

How secure are the payment integrations you implement?

Accepted Answer

We implement the security controls expected for production integrations: TLS, secure secret management, webhook verification, access control, audit logging where needed, and careful handling of failure and retry states. Compliance responsibilities still depend on your provider, hosting environment, and how card data is handled in the wider system.

Question 7

Can you integrate payment gateways into WordPress or Shopify?

Accepted Answer

Yes! We integrate payment gateways into WordPress/WooCommerce, Shopify, and other e-commerce platforms. We can also create custom integrations beyond standard plugins for unique business requirements, custom checkout flows, and advanced payment features.

Question 8

Do you handle M-Pesa paybill and till number setup?

Accepted Answer

We guide you through the M-Pesa paybill and till number application process with Safaricom. While Safaricom handles approval, we assist with application requirements, API credentials setup, integration configuration, and testing once approved. Approval typically takes 1-2 weeks for businesses.

Question 9

What happens when payment transactions fail?

Accepted Answer

We implement robust error handling including automatic retry logic, failed transaction logging, customer notifications, admin alerts, and reconciliation tools. You get a dashboard to monitor failed payments, investigate issues, and manually process or refund transactions when needed.

Question 10

Can you integrate multiple payment methods into one checkout?

Accepted Answer

Yes! We create unified checkout experiences where customers choose their preferred payment method: M-Pesa, cards, Airtel Money, PayPal, or bank transfer. The checkout automatically handles different payment flows while maintaining consistent user experience and order processing.

Question 11

Do you provide payment reconciliation and reporting?

Accepted Answer

Yes! We build payment dashboards showing all transactions, successful payments, failed attempts, refunds, and revenue analytics. Includes automated reconciliation between your system and payment gateway records, downloadable reports, and integration with accounting software if needed.

Question 12

What about transaction fees - who pays those?

Accepted Answer

Transaction fees are charged by payment gateways (M-Pesa, Stripe, PayPal) directly to your business account. M-Pesa charges around 0.5-1.5%, Stripe ~3.5%, PayPal ~4.4%. Our integration fee is separate and one-time. We can configure who bears transaction costs - you or your customers.

Question 13

Can you integrate subscription and recurring payments?

Accepted Answer

Absolutely! We integrate recurring payment systems for subscriptions, memberships, and installment plans using Stripe, PayPal, or custom M-Pesa recurring solutions. Includes automated billing, payment reminders, failed payment retry logic, and subscription management dashboards.

Question 14

Do you provide ongoing payment integration support?

Accepted Answer

Yes! We offer ongoing support including payment gateway updates, troubleshooting transaction issues, API upgrades, security patches, new payment method additions, and reconciliation assistance. Support packages start from KES 10,000/month depending on transaction volume and complexity.

Question 15

Can you help migrate from one payment gateway to another?

Accepted Answer

Yes! We handle payment gateway migrations including Stripe to Paystack, PayPal to Stripe, or adding M-Pesa to existing card payment systems. We ensure zero downtime, preserve transaction history, update customer payment methods, and thoroughly test before switching over.

Payment Gateway Integrations

Make It Easier for Customers to Pay

No Mobile Money

Security Nightmares

Lost Revenue

Complete Payment Solutions for Modern Businesses

Mobile Money Integration

Card & Bank Payments

International Payments

Security & Compliance

Payment Gateways We Integrate

M-Pesa

SasaPay

Paystack

Stripe

PayPal

Complete Payment Integration Package

API Integration

Security Setup

Payment Dashboard

Testing & QA

Webhook Setup

Reconciliation

Optimization

Mobile Optimized

Transparent Pricing

Frequently Asked Questions

Complete Your Digital Commerce Stack

Web Development

Custom Software Development

Bulk SMS Services

Ready to Start Accepting Payments?

Let's Build Something Amazing Together